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"Just wanted to say that the engineer that attended site yesterday is a credit to Craftex, he was helpful, explained what he was doing with the machine and was very polite."

LR, Account Manager


"I would like to pass on my thanks and appreciation to Matthew Cooper for his last visit to [site].  He did an excellent job servicing the machines on site and he was very helpful and accommodating; he has a tremendous knowledge in servicing the machines.

He is a good salesman and an ambassador for your company."

IJ, Assistant Manager

"I just wanted to express my gratitude to Darren [for the training recently carried out].

I was there throughout the training and I have to say I was very impressed.  Darren was very professional, and informative throughout,  making it very interesting which motivated the staff.  He took time with the staff to show them the capability of each machine, taking a hands on approach.  He gave each member of  staff time on the machines so they could get accustomed to them, helping them gain self-confidence. He really was very patient with the staff, engaging each of them.  All in all he was superb!

Credit should also be given to Darren for his unflappable approach in trying to understand some very broad Scottish accents! That in itself was impressive!"

HT, Site Service Support Manager

"Huge thank you from me today – great to have such a supportive contractor in our corner."

AI, Senior Account Manager


"I just wanted to drop you a note to convey our biggest thanks to Bentley for his assistance on the recent mobilisation.  Without him, Saturday would not have been a success.  He went above and beyond to assist when our washroom supplier let us down.  He always provides an excellent service."

LW, Operations Manager

"I would just like to say what a great experience this has been dealing with Craftex; professional, helpful and reliable.  Please pass on my sincere thanks to everyone involved."

DM, Operations

"I find Purex to be very advantageous for my contract, we use it on many surfaces including laminate, Perspex and steel.  Since we started to use it, we have noticed a drop in the costs spent on cleaning chemicals.  

In our work environment, a lot of dust is generated by high speed trains passing through stations.  The metal panels used to get dusty very quickly, due to the previous cleaning products being oil based.  With Purex, that doesn’t happen so the frequency of cleaning has decreased as well - good stuff!"

JA, Account Manager

"Thank you everyone for arranging this [mobilisation] so swiftly. You might just have saved our lives!"

CH, Divisional Director

"I just wanted to put in writing my gratitude to the team for the hard work and effort going into the mobilisation.

Battling the Beast from the East and Storm Emma and we still managed to get over the line.  All kit on site, all staff trained! It truly was a mobilisation to remember not forget.

Please pass my thanks to the team, I really look forward to what we can achieve at this site moving forward."

AB, Operations Manager


"I just want to say thank you for the time out you took to spend with me this week. 

Understanding what Craftex does is incredibly important to me as I’ll hopefully be introducing your products to the majority of the sites that I bring on board.  

In general, the tools you provide our company to enable us to carry out our day to day jobs clearly underlines the importance of the service you provide. 

What blew me away the most was the support you're willing to give on and off site, from helping us to build quotes and recommending products to attending customer facing site meetings."

CN, Business Development Manager

"Wow this is what I call super efficient and great customer service." [response to a machine being delivered to site at short notice].

TV, Account Manager 

"We have been working with Craftex over the last 18 months on providing a sustainable chemical free cleaning solution to a number of high profile client sites. Our key drivers in the project have been to provide a sustainable and easy to use, effective cleaning solution. 

We have trialled the Purex system in a variety of different environments including Retail, Transport and Industrial cleaning sites. The system has faced some rigorous testing from the external cleaning of high speed trains, shopping centre floors and museum exhibit areas.  

The support we have received from everyone at Craftex on these projects has been second to none. All of our staff have received excellent on the job training and after sales support which has proved to be invaluable.

I have been very impressed with the results from the Purex system in the trails we have completed. It has worked particularly well in high footfall, customer focused areas. The system is easy to use, cost effective and sustainable.

As the cleaning industry moves more towards a chemical free solution, I can only see this type product becoming more prevalent. The Craftex Purex system is ahead of the game in this aspect as many other providers we have trialled have not been as efficient or cost effective. 

I would have no hesitation in recommending the Purex system and can only commend Craftex for the excellent service they provide to our business."

MW, Operations Director 

"I have the say the equipment is brilliant and you would not recognise the school anymore!  Carwyn was brilliant as well. He was very patient and took time with every member of staff.  Another great mobilisation."

EC, Operations Manager 

"Thank you for your excellent demonstration of the Thermadry machine. The results were most impressive, sentiments echoed by our client."

CG, Contract Manager 

"Wonderful presentation and training, I was really impressed with the equipment."

JM, Account Manager 


"Many thanks to you and the team Bill.  Really efficient and positive crew."

DD, Project Manager

"As I was visiting our new contract / site today, it was nice to see new equipment and also to get great feedback from both our Supervisor and also the Account Manager."

MJ, Operations Manager

"We are very happy with the performance and results being achieved with this addition [of the Hard Surface Cleaner] to our fleet."

PD, Estate Cleaning Manager

"As ever, many thanks for the prompt response, we appreciate your commitment and flexibility."

AH, Operations Director

"Fantastic results from Jason Tallamy and the team from Craftex Cleaning Systems during their floor cleaning demonstration at Manchester Museum of Science and Industry. Their collaborative approach to helping us deliver an outstanding service to our clients is second to none. Many thanks for all of your expert advice and assistance."

MW, Operations Director